CALL NAPLES CENTER (239) 649-7400

Supplement Promotion:  Strengthen your immune system naturally with our Foundational Five Supplement Package.  Now 20% off through October 31, 2020.  Call 239-649-7400 to learn more or order online at NaplesCFM.com.



Important Coronavirus (COVID-19) Updates:


Strict Office Visit Restrictions Now in Effect 

We are following CDC recommendations to ensure the health and safety of all patients and staff, especially our high-risk patients, by restricting traffic into the office to ONLY the small number of patients receiving essential routine treatments.  Any patient who has a scheduled  appointment will be asked to wear a mask while in the office.


Supplement and medication pickup at our reception desk is strictly prohibited at this time.  


Rather, we can ship via USPS priority mail service or for those wanting same-day service, we accommodate curbside pickup.  Please use one of our convenient ways to order:   

                   Shop online

                shop.naplescfm.com

               Patient Portal Order Requests: patientinfo.md-hq.com

              Telephone orders: Contact us at (239) 649-7400


PATIENT HEALTH POLICY 

With severe restrictions surrounding the coronavirus (COVID-19) and the flu, for those who receive active, routine treatments DO NOT come into the office if you:

- have traveled outside of Southwest Florida (including cruises) OR have had exposure to someone who has 

- have been exposed to a person or location that has tested positive for the coronavirus 

- have personally experienced any viral symptoms such as fever, cough, shortness of breath, headache and runny nose


                     



 


Contact Technical Support

For medical questions, contact your provider or, if you are having a medical emergency, call 911.

What issue are you having?

Please narrow down the issue by selecting one of the options below:

If you have forgotten your password you can use the form here to issue yourself a reset link.

You'll need to enter:

  1. The email address you have on file with your provider
  2. Your date of birth
  3. Your last name
  4. Your zip/postal code (in the U.S., first 5 digits only)

This information must match the information that your provider has on file for you. When you click "Send reset link," the system will send an email to the email address that you entered. If the system is able to verify your account, you'll receive an email with a link that you can follow to create a new password.

If you need further assistance please fill out the form below

If you have forgotten your username you fill out the form here to have your username emailed to you.

If you need further assistance please fill out the form below.

Please double check that you are entering the correct username. To receive an email reminding you of your username, please click here. To reset your password click here. If you need further assistance, please fill out the form below.

If you need further assistance please fill out the form below.

Please fill out the form below and let us know what problem you are experiencing logging in. The more detailed you are in your description the better we can help you.

Please provide the name of the questionnaire and details about what problem you are experiencing.

If you are trying to send your provider a document, you can do so by uploading it using the form on the documents page

Please let us know what issue you are having with the secure messages system. The more detailed you are i your description the better we can help you.

If you need to refill a prescription, please contact your provider by either requesting a refill or sending a secure message.

If you are receiving an error message that there is no matching medication or supplement found, please send a secure message. to your provider with details about the medication or supplement you want to add.

If you are experiencing some other issue, please let us know what issue you are having regarding medications and supplements. The more detailed you are in your description the better we can help you.

Please fill out the form below detailing the error message you have received. If possible, please cut and paste the error message into the 'Message' field.

Please use the Secure Messages form to contact your provider.

THIS MESSAGE DOES NOT GO TO YOUR PROVIDER'S OFFICE

This form is for contacting technical support for the Patient Portal. To contact your provider's office, please send them a secure message or reach out to them directly.

Fill out the form below detailing the issue that you are experiencing. Please be as detailed as possible; the more information you provide the better we can help you.

Contact Cerbo Technical Support
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